We offer a wide selection of properties whether you are searching for a house, bungalow or apartment. Our property search system makes it easy to find a property which suits your requirements
Our friendly team of dedicated professionals are ready to provide you with expert advice and support you at all times.
We can help you find:
Booking a viewing is simple and can be done anytime online or over the phone. We’ll work around you in order to agree a suitable time.
We provide quality accommodation and ensure compliance with the latest legislation, regularly inspecting properties.
Holding Deposit (per tenancy): One week's rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right- to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year): Five weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.
Security Deposit (per tenancy. Rent of £50,000 or over per year): Six weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant's Request):£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant's Request):£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant's Request): Should the tenant wish to leave their contract early, they shall be liable to the landlord's costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
If you any questions on our fees, please ask a member of staff.
We will ask for your address history for the last three years and complete a credit check on each individual tenant. We will also require a reference from your existing Landlord or Letting Agent (if you are currently renting) as well as a written reference from your employer. If you are self-employed, we will ask for an accountant’s reference and most recent set of submitted accounts.
The lease you sign will be an Assured Shorthold, which means that you can stay in the property for the period of the lease (provided you meet all the obligations of the lease). If the landlord wishes to end the tenancy you will be given two months’ notice to quit the premises.
We have an obligation to conduct regular inspections of all tenanted accommodation. This is to ensure the property is not in need of repair, that you are looking after the property and discuss any problems you may be experiencing. You will be given notification when an inspection is due to be conducted.
In the event of maintenance being required please telephone us at the earliest possible time in order to minimise any problem that could subsequently arise. Trades persons will be alerted by the Agent and dependent upon the nature and urgency of the task will respond accordingly. Simple precautionary procedures should then be taken by the tenant to prevent any additional problem arising e.g. turn off water at the stopcock if necessary, isolate electric or gas supplies at the mains where required.
You cannot have any pets unless we have permission from the landlord/ourselves in writing. You must consult us prior to obtaining a pet and submit a written request to have a pet stating age/type/breed.
YES! You should consider taking out contents insurance to cover accidental damage to the Landlord’s contents, buildings, fixtures and fittings. The landlord is responsible for insuring the building.
The Deposit normally equates to 5 weeks rent and will be held throughout the tenancy in a government approved deposit scheme and will be returned at the end of the tenancy subject to the property being left in a good condition without any claim for potential damages beyond fair wear and tear.
As a tenant you are responsible for ensuring the rent is paid in full and on time. We have facilities to enable you to establish a standing order which will mean payments are paid directly from your bank to our designated account. You will need to cancel the standing order before leaving the property.
Utility bills, including Council Tax is your responsibility unless stated otherwise in the tenancy agreement. You will need to choose your supplier upon moving in and ensure accounts are closed when you vacate.
Once the Landlord has agreed to accept your application (subject to references and contract) we will ask for a holding deposit equating to one week’s rent. Upon successfully passing the referencing stage of the application, the holding deposit paid will count towards the total balance of rent and deposit owed before the tenancy start date. You risk losing your deposit in the event you provide inaccurate or misleading information on your application, fail a right to rent check, do not all reasonable steps to enter into a tenancy agreement or unilaterally withdraw your application.
"Craig and the team are very helpful and any problems I had with the house I rented were solved as soon as possible. Craig was always on hand to help anyway he could. I would definitely recommend using these for student renting in Medway"
"Really skeptical when renting away from halls. But Craig and the team made everything really easy and helpful. Always on hand when problems arose and always had a good relationship with the house. Rent was easy to arrange and the cost was fair with the quality of the house which was finished to an excellent standard. Friends that came into the house all commented on the quality of the house and the fair price. If it wasn't for my other housemates leaving for placements I would of remained with Craig and the team. That being said I would recommend the team to any freshers or 3rd years looking to rent away from the extortionate prices at liberty quays."
"i stayed at 146 skinner street, it was in a good location close to both the local town and the university, close transport nearby which was always useful. the landlords were nice and even brought us a tv one point! all in all i would rate 5 stars"
'Not much to say apart from great service, loads of housing options and a great support group for any issues or concerns you may have. Quick to resolving issues and concerns no matter the time of day!'
"Helpful as can be and very responsive when issues arose, would definitely recommend!"
"After renting a room in a property managed by Student House Gillingham I have nothing but praise for all staff at the company! Any queries or problems raised to the company were promptly addressed and managed. There are no extortionate fees like some other companies and the rent for the properties are highly affordable when considering it is 'all inclusive' of bills and utilities. Craig is amazing and easily contacted when needed. Great company to rent with."
"I've lived in one of the properties for just over a year now and have no complaints. This company is easy to contact and happy to help if there are any issues, I'd highly recommend their properties to any students because of this!"
"Would highly recommend student house Gillingham! Perfect for students low admin and deposits compared to other estate agents, as many students know this is super helpful. Craig was so accommodating when changes were made to the tenants, with effective communication throughout."
"What a fluid and helpful housing company. There's none like it. And trust me, I know houses!"
"Very good service, very friendly and amenable. Rented for my last year at uni."